Earn Your Diploma in PC Support Technician

By the end of this course, you will gain hands-on expertise in supporting end users and working within IT, ERP, and CRM environments using tools such as PC hardware, SAP, and Salesforce.

Our diploma program offers a deep dive into the necessary technical knowledge required to thrive as a PC Support Technician. You’ll learn about computer systems, operating systems, networking, and the essentials of hardware and software, all of which are vital for a successful career in computer support.

The program will prepare you to troubleshoot, configure, and resolve technical issues for end users, covering both Microsoft Windows and Linux environments.

Course Information:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

159 Princes Street | Level 2 | Dunedin Central, Dunedin 9016 | New Zealand
Phone: +64 3 876 5432
Email: info@universewithheroes.today

PCC Information

Training Organisation Registered with NZQA #NZ19276402988
Officially recognised by the New Zealand Qualifications Authority (NZQA).